Shipping
Where do you ship to?
We ship to almost all international destinations with DHL or FedEx Express.
When will my order ship?
New orders are processed within 24 hours. Once shipped, your order should arrive within 4 to 7 business days.
How much does express shipping cost?
It's Free
How long does express shipping take?
Expect your order to be processed swiftly, typically within 24 hours of placement. Delivery within 4 to 7 business days, we provide tracking numbers to monitor your package. Every shipment includes insurance coverage to protect your parcel.
Do you offer express shipping?
Yes! we offer express free shipping.
Where does free shipping apply to?
Free shipping applies to All Our products.
Which carrier is used for shipping?
We use Dhl or FedEx Express for shipping our packages.
Can I change my shipping carrier?
Yes you can choose between FedEx and DHL
How do I change my shipping address?
If your order has not been shipped: Please email us at support@berberorugs.com with your order number and the updated shipping address.
If your order has been shipped: The quickest way to change your shipping address is by signing up for FedEx or DHL Delivery Manager and searching your order tracking number. From there, select “Deliver to Another Address” under “Manage Delivery.”
If your order has been shipped: The quickest way to change your shipping address is by signing up for FedEx or DHL Delivery Manager and searching your order tracking number. From there, select “Deliver to Another Address” under “Manage Delivery.”
How big is the package my item will be sent in?
Packaging varies by the size of the rug and the number of items ordered.